Customer service

Store policies

Plain-English terms for buying from us. Each page shows the date it was last updated.

Free shipping on every U.S. order. Dispatched within 1 business day (Mon–Fri), delivered in 1–4 business days.

90-day returns on unopened, factory-sealed items. No restocking fee. Refunds within 7 business days of inspection.

Full manufacturer warranty on every appliance, plus our own 30-day replacement cover for defective refrigerant, cylinders and accessories.

When an order becomes binding, and when we may decline or cancel one.

Payments are taken on Stripe's hosted checkout. Your card details never reach our servers.

Who may buy regulated refrigerants, what ordering confirms, and how we handle state rules.

What Sarlkig collects when you shop with us, why, and who else sees it.

The terms you agree to when you buy from sarlkig.com.